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Check out all our features

Voicemail to email

Visual Voicemail, Voicemail to Email & Standard call-in Voicemail options are available.

Mobile app

Make outbound calls with your office number as your caller ID, receive calls automatically forwarded to your mobile phone, and much more.

Music/Message On Hold

Our professionally recorded automated message will highlight the unique qualities that give your business a competitive edge.

Texting

Send and receive texts from anywhere using your business number

3 Way Calling

Seamlessly add a third party to your call at any time. Great for office collaboration in-house or remotely.

IVR/Auto Attendant

Customize your own automated menu that allows callers to get information or be transferred to the right person.

Blocked Caller List

Place specific unwanted callers on a blocked call list to no longer receive calls from those numbers.

Accounting Software

Get real-time reports and analytics on your phone system and employee production by extension.

Call Forwarding

Have your calls forwarded to any number of your choosing, even your mobile phone to ensure important calls never go unanswered.

Call logs

Call Log gives you the ability to view your last 30 missed calls, received calls, and outbound calls you had made.

Call Monitoring

Listen to and monitor live calls in your office. Use the whisper feature to speak to the employee or co-worker to coach them through a call.

Call Reporting

Receive a report via email at various times throughout the day. 

Call Transfer

Transfer calls to the correct individual or group seamlessly and effortlessly.

Call Waiting

Even if you are on the phone, this feature will alert you to another caller trying to phone in and you can either reject or accept the call.

Call Waiting ID

If you are on a call, this feature allows you to see who is calling you and in cue. You can then put your call on hold and answer or send it to voicemail.

Caller ID

Identify & display the telephone number & caller information from incoming calls.

Conferencing Calling

Set up a secure conference bridge for multiple parties to connect over the phone all at once.

Custom Ring

Set custom ringtones that correlate to specific numbers you promote.

DIal By Name

Callers can find specific people within your organization by dialing in either their first or last name.

Do Not Disturb

Conduct meetings uninterrupted. Silence all ringing and notifications that a call is coming in.

Extensions

Callers are able to dial an extension number to reach a specific phone or individual within the office.

Hot Desking

This feature allows the user to log into any phone and their call logs, extension, voicemails, etc. will automatically populate that phone.

Hunt Groups

Set up groups and or departments within your call tree. This group of extensions will all ring when a call comes into that department.

Intercom

Internally page a specific extension, group, or the entire staff. This feature is great for school classrooms, daycares, and warehouses.

Message Alerts

Be alerted that you have new voice messages by text message, e-mail, or by desk phone call, or mobile phone call.

Missed Call Notifications

Receive multiple programmed notifications when you miss a call through a variety of mediums & multiple devices.

Night Message

Customized messages for the calls that come in after your business has closed. 

Paging

Use your phone to page via an overhead speaker. This feature is great for large facilities, schools, and indoor and outdoor spaces.

Simultaneous Rings

The ability to enable a multitude of phone numbers, all ringing in unison until one is finally answered.

Software Integration

Our systems all integrate extremely well with 3rd party software. Utilize new or existing software without losing your initial investment.

Speed Dial

You can assign speed dial buttons to important, frequently called contacts. 

Vanity Number

An easy-to-remember, personalized telephone number is utilized by companies to attract business. Ex: 1-800-CONTACTS.

Voicemail

Set up a general voicemail for the whole office, or individual voicemails per user. 

Call Recording

Record your calls for 

your records, training

etc.

Message Alerts

Be alerted that you have new voice messages by text message, e-mail, or by desk phone call, or mobile phone call.

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Answer calls

Never miss another call. Our AI Assistant answers your phone, speaks naturally with customers, handles routine requests, and seamlessly transfers calls when a human is needed.

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Troubleshoot

Instead of waiting on hold, customers can get help immediately. Our AI Assistant listens to the problem, walks callers through step-by-step troubleshooting, and connects them to a specialist when necessary.

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Reservations

Our AI Assistant can take reservations for your business anytime, day or night. It speaks naturally with callers, checks availability, books the reservation, and confirms the details instantly.

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Analytics

Advanced AI analytics that reveal what’s working, what’s not, and how to improve every call.

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Teams

Create teams, monitor performance, and give managers the tools to coach reps in real time.

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Assistant

Comet’s AI Virtual Assistant answers calls, schedules appointments, and supports customers 24/7.

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