Real-time AI that tells you what’s working, what’s not, and what to say next.
Unmatched Productivity
Best in class Analytics
Filters : Filter by call number, sentiment, tone or outcome
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Sentiment Analysis
Was the call positive, negative or neutral. Find out instantly in the manager portal
Tone Analysis
See how your agent's tone effects their calls
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Call Details
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Call Details
Call Details
every detail of every call so you can manage your team better
Call breakdown assistant
Every call that your team makes gets a full
breakdown. Talk ratios, sentiment score, Tone,
Key words, Full transcription, Keypoints
and many more.
Call summary
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Call sentiment
Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.
Ask AI
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WORK SMARTER
WITH THE POWER OF AI
Meet our Ai Assistant
Hi, How can I help?
Try me, just press start call
Answer calls
Never miss another call. Our AI Assistant answers your phone, speaks naturally with customers, handles routine requests, and seamlessly transfers calls when a human is needed.
Troubleshoot
Instead of waiting on hold, customers can get help immediately. Our AI Assistant listens to the problem, walks callers through step-by-step troubleshooting, and connects them to a specialist when necessary.
Reservations
Our AI Assistant can take reservations for your business anytime, day or night. It speaks naturally with callers, checks availability, books the reservation, and confirms the details instantly.
Analytics
Advanced AI analytics that reveal what’s working, what’s not, and how to improve every call.
Teams
Create teams, monitor performance, and give managers the tools to coach reps in real time.
Assistant
Comet’s AI Virtual Assistant answers calls, schedules appointments, and supports customers 24/7.